Terms and licensing
General terms for using Havana Systems software
A general framework for local licenses, cloud subscriptions, setup and custom development.
Scope and acceptance
Using the website, requesting a quotation, paying an invoice or activating a service indicates acceptance of the relevant quotation, contract and these general terms.
License and access
Software access is limited to the agreed client, users, branches and environment. The client may not resell, copy or grant access outside the agreed scope.
Local and Cloud editions
Local editions run in the agreed client environment. Cloud editions remain active while the subscription is paid and are subject to fair use, hosting and technical limits.
Client responsibilities
The client is responsible for accurate information, authorized users, suitable devices and lawful use. Real customer data must not be entered into a public demo environment.
Custom development
Custom fields, reports, integrations and modules are governed by the approved scope. New requirements may change cost and timeline.
Intellectual property
Havana Systems retains ownership of the software, source code, design and reusable components unless a signed agreement explicitly states otherwise.
Limitation of liability
To the extent permitted by applicable law, liability is limited to direct losses within the value of the affected service. Indirect losses and business interruption are excluded where legally permitted.
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